We’re really excited to bring you some updated information regarding shipping statuses for the project! We’ve been getting a lot of questions, from Backers all around the world, about when to expect the game to arrive.
As we’ve mentioned in many previous updates, a lot of this is a moving target, and will continue to be one. We’ve decided to break down this shipping update around the different hubs and fulfillment centers we’re using to launch this around the world, as the containers are in many different stages depending on where you live. At this point we are at the mercy of the ships, ports, country’s customs and inspections, fulfillment warehouse, and local shipments. Hopefully this helps to clarify a lot for you!
Shipping Hub Updates:
- Australia and Asia: Australian and Asian fulfillment hubs have received all games and add-ons and are almost ready to ship out to our backers. Your games should begin to receive tracking information in 2 to 3 weeks!!!!
- United Kingdom: As of this posting, the boats headed to the UK will have already landed and begun the offloading process and working through customs! After clearing customs, the shipments will be delivered to our UK fulfillment hubs, where they will be sorted and prepared for shipping to backers. We estimate your games should be shipping to you in early/mid-October.
- European Union: The EU boats should be landing early next week and will begin their offloading process and going through customs. After clearing customs, the shipments will be delivered to the EU fulfillment hub for sorting and prepped for shipping. We estimate your games shipping to you in mid/late October.
- North America: Did you know our U.S. and Canadian backers make up 66% of our shipments? It’s true! And because of this, our North American shipment is so large, it was split between two ships. The first boat, Pinocchio, landed last week. The second ship, GSL TEGEA (formally known as “Gepetto”), should be arriving soon. You’re now on track to receive that shipment in late October/early November.
What if I need to change my address?
If you need to change your address, or just want to check on it for fun, you can do so by visiting: https://www.backerkit.com/backer_accounts/profile/settings
What if I’m not a Kickstarter backer but I preordered on Backerkit?
Heroes of Barcadia will ship in two waves:
Wave 1 - Kickstarter backers and Backerkit preorders that have been charged
Wave 2 - Backerkit preorders that have not been charged; Kickstarter backers that still haven’t completed their backer survey; Kickstarter backers that have not resolved payment issues.
If you’re in Wave 2, your game is on track to ship in early to mid-November…but only if you complete that backer survey and update your payment information!
We are in the final stages of editing and polishing our Roll20 Version of HoB. If your pledge included a Roll20 key for the Kickstarter Edition of Heroes of Barcadia, we’ll be sending those out in mid-October.
If you didn’t get a Roll20 key during the campaign but are interested in adding one, you will be able to order the Heroes of Barcadia Retail Edition, without the unlocked Kickstarter additions, in mid-October.
We are test printing the STL files with various 3D printing companies to ensure consistency and quality. All Kickstarter backers will be receiving the STL files in mid-October and will be able to bring their characters to life in 3D printed form.
We’ll also try to provide information on vendors that can help you with printing if you don’t have access to your own 3D printer. Stay tuned for more details as they become available.
We’re in daily contact with our shipping company to give you updates on where everything is and how shipping is/will be progressing. Keep an eye here and on Kickstarter as new info is available.
Thank you for your support, your patience, and as always, your thirst for adventure!